It all started innocently enough - it was the end of the week, time to take a few minutes to sync up the old iPhone. At least that's how this electronic adventure began for my husband and I. The iPhone in question is his as I have and continue to be a lover of Blackberry, but let's not rub salt into the wounds. So let me get back to my story, ah yes, it was time to sync. All seemed to be fine, until it was time to download and install an iTunes update. That's when hell's fury was unleashed and my hubby's iPhone became a blank, empty useless shell. No apps. No NPR/New York Times real time updates. No LMAO singing, "Shots." No texting. No telephone. We were off the grid.
Anyone who uses an iPhone can attest to the wonders and joys of catching up on the latest episode of "Glee" while you're standing in a long line at the Post Office, or playing a raucous game of Scrabble while you're at the DMV. It's a beautiful thing - when it works. But when it doesn't work, it's an overwhelming feeling of helplessness. Since it was a busy work week, my hubby could only dedicate evening hours in pursuit of a fix. We decided to work as a team. I went the conventional route, calling the customer support number for Apple and trying to restore the settings on the dang thing. The telephone call was an exercise in frustration, and, in the end, the disembodied voice over the phone and the help function in iTunes both led me to the same place - the desolate realm of the online support forums. Pages and pages, with links to subpages and footnotes, flew before my eyes with a dizzying array of instructions and alternate actions, all in super-geek-speak.
My husband would check in by phone to see how the patient was doing, and he'd continue the work on his return from the office, on a furious hunt for corrupted files, failures to initiate, or drivers that failed to install. One night, we stayed up until 3am, well, actually, the hubby did - I took little cat-naps illuminated by the light of the computer screen. Until finally, he turned off the lamp and the computer and issued a DNR for his iPhone, at least until we can take it to a "genius" over the weekend.
The psychological effects of this have been curious. When we're watching television and trying to figure out just where we've seen that actor before, instead of the usual quick trip to his iPhone, my husband struggles to remember instead. At dinner, our little friend is no longer on the table. And when I'm reading, I've noticed that my husband's actually staring at me and not the screen. It's been nice.
But as much as his iPhone can hinder our communication, it also has been a great tool for us to keep in touch during our busy days. While I'm at work, he'll send me sweet text messages to ask how it's going, almost like digital mash notes. I can text him a funny joke on a day when I know he's slammed.
Hopefully, our little iPhone will be all fixed and ready for action. But I hope that we remember that it's nice, once in a while, to turn it off. BTW, Blackberry rocks! I'm just saying:)